Privacy Policy

93pk's Privacy Policy — Your Data, Our Responsibility

How your personal information is collected, how it is used, and how securely it is stored — it is all explained here in plain language. 93pk believes transparency is the best protection.

Last Updated: January 2026
Table of Contents

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1Introduction & Scope

93pk (https://93pk.win) is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy explains how 93pk collects, uses, stores, and protects your personal information.

This policy applies to the 93pk website, mobile app, and all related services. By using our platform, you agree to this Privacy Policy. We strongly recommend reading this page carefully before creating an account.

We follow international data protection standards and handle your information with the utmost care. The 93pk Privacy Policy may be updated from time to time, and members will be notified of any changes through the platform.

In Simple Terms

We only collect information that is genuinely necessary to serve you well. Your data is never sold.

2What Data We Collect

93pk collects various types of information to serve its members. This data collection process is completely transparent and conducted with your consent.

Personal Information

  • Registration Details: Your name, email address, mobile number, date of birth, and password.
  • Identity Verification (KYC): A copy of your National ID card, passport, or driving license.
  • Address: Residential address, city, and country.
  • Financial Information: Mobile banking number (bKash, Nagad, Rocket) and transaction history.

Automatically Collected Information

  • Device Information: IP address, browser type, and operating system.
  • Usage Data: Pages visited, time spent on site, and games played.
  • Cookies & Tracking: To save your preferences and session information.
  • Location Data: Approximate location based on IP address (not precise GPS location).
Type of Data Reason for Collection Required?
Name & Email Account Creation & Communication Yes
Mobile Number Security Verification & Transactions Yes
National ID Card KYC Verification Conditional
IP Address Security & Fraud Prevention Automatic
Cookies User Experience Improvement Automatic

3How Your Data Is Used

93pk uses your information only for legitimate purposes. Our goal is to deliver the best possible gaming experience while keeping your data fully protected.

  • Account Management: Your information is used for registration, login, and account security.
  • Financial Transactions: For processing deposits, withdrawals, and bonuses.
  • Customer Support: To resolve your issues and provide support.
  • Security: To detect and prevent fraud, money laundering, and other illegal activities.
  • Service Improvement: Analytics used to improve and enhance the platform experience.
  • Legal Obligations: To meet regulatory requirements.
  • Marketing Communications: To inform you of promotions and offers, where you have given consent.
Unsubscribe from Marketing Emails

You may opt out of marketing communications at any time. This can be managed through your account settings or by contacting support.

4Sharing Data with Third Parties

93pk never sells your personal information. However, in limited circumstances, certain data may be shared with specific third parties — always under terms that protect your interests.

When Information Is Shared

  • Payment Processors: Used solely to process transactions through mobile banking services such as bKash, Nagad, Rocket, and others.
  • Game Providers: To ensure a seamless gaming experience in partnership with our game providers.
  • Legal Authorities: Where required by court order or legal obligation.
  • Fraud Prevention Organizations: For fraud detection and account security.
  • Technology Service Providers: Companies that support platform operations, bound by strict confidentiality agreements.
What We Do Not Do
  • We do not sell your data to any advertising company.
  • We do not share your data for marketing purposes without your consent.
  • We do not share data with any third party beyond what is strictly necessary.

5Cookies & Tracking Technologies

93pk uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

Types of Cookies

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring security.
  • Functional Cookies: Used to remember your language, theme, and preferences.
  • Analytics Cookies: Helps analyze platform usage to improve our services.
  • Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some platform features.

6Data Security Measures

93pk uses industry-leading security technology to protect your data. Our security framework safeguards your personal and financial information across multiple layers.

  • 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
  • Firewall Protection: Advanced firewall systems are active to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Secure Data Centers: Data stored on secure, internationally certified servers.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Staff Training: Our team members receive regular training on data protection.
Stay Vigilant

Never share your password with anyone. If you notice anything suspicious, contact our support team immediately.

7Data Retention Period

93pk retains your data only for as long as necessary. All information is kept while your account remains active, and even after account closure, certain data may be retained for a specified period to meet legal obligations.

Type of Data Retention Period
Account Information 5 years after account closure
Transaction Records Up to 7 years where legally required
KYC Documents 5 years after account closure
Cookies & Session Data At end of session or up to 1 year
Marketing Preferences Until you opt out

8Your Data Rights

As a 93pk member, you have several important rights regarding your own data. We always respect these rights and respond as promptly as possible.

Your Rights

Your Data Rights

At 93pk, you have full control over your personal information.

Right to Access Your Data

You can find out at any time what information 93pk holds about you. Submit a request to our support team and we will provide a full breakdown within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. Data can be updated through your account settings or by contacting support.

Right to Erasure

Where there is no legal obligation, you may request that your data be deleted. After account closure, data will be automatically removed within the specified timeframe.

Right to Data Portability

You may request a copy of your account data in a standard format. Contact our support team and we will arrange it for you.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted, particularly if you have concerns about its accuracy.

Right to Object

You may object to your data being used for marketing or profiling purposes. If your objection is accepted, it will be acted upon immediately.

Our Commitment

Why Your Data Is Safe at 93pk

We protect your privacy not just in words, but in action.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No one can intercept or read your data in transit.

Secure Data Storage

Your data is stored in internationally certified data centers. No unauthorized party can access it.

KYC & Identity Protection

Your identity verification documents are stored under strict security and can only be accessed by authorized personnel.

Your Data Is Never Sold

93pk never sells your personal information to third parties. Your data is used solely to provide you with our services.

Regular Security Audits

An independent team of security experts regularly audits our systems. Any vulnerabilities identified are resolved immediately.

24/7 Privacy Support

Our Bangla-speaking support team is always available for any data-related questions or requests.

9Protection of Minors' Data

93pk strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store any personal information from minors.

Age verification is active at the time of registration. If an underage account is detected, it will be closed immediately and all collected data will be permanently deleted.

A Note for Parents

If you believe your child has created an account on 93pk, please contact our support team immediately. We will take prompt action.

10Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact our Data Protection team. We will respond to your request within a maximum of 30 business days.

To exercise your rights, please contact us through the following:

Email Support

[email protected] — Send us any privacy-related requests.

Live Chat

Chat directly with our Bengali-speaking support team via 24/7 Live Chat.

Response Time

General requests: 7 business days. Complex matters or KYC-related requests: up to 30 business days.

Frequently Asked Questions

Have a Privacy Question?

Find answers to the most frequently asked questions about our Privacy Policy here. For more details, feel free to contact our support team.

View All FAQs

No, never. Under no circumstances does 93pk sell your personal data to third parties. Your information is used solely to provide services to you.

After account closure, certain data is retained for a specified period due to legal obligations. Transaction records may be kept for up to 7 years and account information for up to 5 years, after which they are permanently deleted.

To view the data we hold about you, send a request to [email protected] or reach us via live chat. We will provide a full summary of your information within 30 business days.

For significant changes, a notice will be sent to your registered email and a notification will be posted on the platform. The "Last Updated" date at the top of the page is always kept current.

Yes. Your bKash, Nagad, or Rocket number is used solely for processing transactions and is stored with the highest level of security. No third party can access this information.
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Your Privacy Is Guaranteed — Start Gaming Safely

Your data is fully secure at 93pk. Join the platform trusted by millions of gamers across Bangladesh and enjoy safe, exciting gaming.

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