Responsible Gaming

93 pkBuild safe and responsible gaming habits at 93pk

Gaming is for fun, not stress. 93pk believes every player should know their limits and enjoy gaming responsibly. Our responsible gaming tools and guidelines are here to help you maintain healthy gaming habits.

18+
Adults Only
24/7
Support Team
5
Safety Tools
100%
Free Support
93pk's Commitment
Benefits of Setting Deposit and Loss Limits
Self-Exclusion Option
Reality Check Reminders
Minor Protection Measures
Trained Bangla-speaking support team
Cooling-off Period Benefits
Safety Tools

Our Responsible Gaming Tools

93pk provides industry-leading tools to help keep you protected, completely free of charge.

Setting a Deposit Limit

Set your own maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set. Increasing a limit requires a 7-day waiting period, but reductions apply instantly.

Setting a Loss Limit

Set the maximum amount in BDT you are willing to lose within a set period. If that limit is reached, your account will be temporarily suspended and you will be notified.

Session Time Limit

Decide in advance how long you want to play in one session. Once that time is up, the platform will automatically log you out. This is the most effective tool for preventing excessive play.

Gaming Break (Cooling-off)

Take a break from gaming for anywhere between 1 day and 6 weeks. You will not be able to log in to your account during this time. The break cannot be cancelled before it ends.

Self-Exclusion

Permanently exclude yourself from the platform for a period of 6 months to 5 years. This decision is final and cannot be reversed before the set period ends. It is the most effective option for serious concerns.

Reality Check Reminders

Periodic on-screen reminders will appear showing how long you've been playing and how much you've deposited — helping you stay aware and in control.

Contents

Emergency Help

If you're having gaming-related issues, contact our support team right away.

1What does responsible gaming actually mean?

Responsible gaming means enjoying gaming as a healthy form of entertainment — one where you stay in full control of your time, money, and mental well-being. At 93pk, responsible gaming isn't just about following rules; it's a mindset.

When online gaming crosses the line from entertainment to addiction, it can seriously affect your personal life, family, and finances. 93pk wants every member to stay healthy and happy. That's why we don't just offer games — we've built tools directly into the platform to help you enjoy gaming within healthy boundaries.

Responsible gaming rests on three core principles: not treating gaming as a source of income; not chasing losses by playing more out of emotion; and never spending beyond your set budget. Follow these three principles and gaming will always remain an enjoyable experience.

Keep in Mind

Gaming is entertainment — just like going to the cinema or eating out. Each month, allocate only what you're comfortable spending on entertainment, and stick to that amount for gaming.

2Recognizing the Signs of Gaming Addiction

Gaming addiction develops gradually, and most people don't realize when entertainment has turned into dependency. Watch out for the following signs:

1
Playing Beyond Your Budget

Continuing to deposit even after exceeding your own budget, and feeling unable to stop.

2
Chasing Losses

Chasing losses by placing bigger bets after a loss in an attempt to win back the money you've lost.

3
Neglecting daily responsibilities

Spending more time gaming instead of focusing on work, family, or studies.

4
Borrowing Money

Borrowing money from family or friends, or dipping into savings, to fund gaming.

5
Emotional Distress

Feeling anxious, irritable, or frustrated when you can't play, and only feeling better once you start gaming again.

6
Hiding or Being Secretive

Hiding the amount of time or money spent on gaming from family or close ones.

If you notice even one of the above signs, take it seriously

If you recognize two or more of these signs, reach out to our support team right away. Asking for help is not weakness — it takes courage.

3Tips for Healthy Gaming Habits

The experienced team at 93pk has put together a set of straightforward but effective habits that help keep gaming fun. These tips are drawn from the experience of millions of players.

1
Set Your Budget First, Then Play

Set aside a fixed amount in BDT each week or month for gaming. Once that amount is gone, stop playing for the rest of the week or month — it's the simplest and most effective rule.

2
Stick to Your Time Limits

Set an alarm on your phone or watch. When it goes off, stop playing. Using 93pk's session time limit tool makes this even easier.

3
Don't Play When You're Emotional

Avoid gaming when you're stressed, sad, angry, or lonely. Your judgment is impaired in these states, and the risk of overspending increases significantly.

4
Don't Treat Winnings as Income

Celebrate a win, but put that money in the bank or spend it on your family. Reinvesting winnings into more gameplay means going beyond your budget.

5
Take a Break, Do Something Else

Alongside gaming, spend time with family, exercise, or pursue a hobby. A balanced lifestyle is the best foundation for healthy gaming habits.

6
Tell Someone You Trust

Let a family member or trusted friend know that you play and how much you spend. An outside perspective often helps you spot problems you might not notice yourself.

4Limit-Setting Guidelines

Setting limits on 93pk is simple and takes effect immediately. The table below outlines the available limit types and how each one works.

Limit Type Duration Time to Take Effect Change Policy
Deposit Limit Daily / Weekly / Monthly Instant Decreases take effect immediately; increases require a 7-day waiting period
Loss Limit Daily / Weekly / Monthly Instant Decreases take effect immediately; increases require a 7-day waiting period
Session Time Limit Hours / minutes per session Instant Changeable at any time
Cooling-off Period 1 day – 6 weeks Instant No changes before the break ends
Self-Exclusion 6 months – 5 years Instant No changes before the scheduled time
How to Set Limits

Log In → Account Settings → Responsible Gaming → Choose your preferred limit and set the amount. Our 24/7 support team is always available if you need help.

5Minor Protection

93pk strictly prohibits gaming of any kind for users under 18. Age verification is mandatory at registration, and any account suspected of being underage is investigated.

Advice for Parents

  • On your device PIN or Password Lock Keep it out of reach of children.
  • In-Browser Parental Control Software Install it.
  • Your Never share your login credentials — even with family members.
  • If in Doubt Contact our support team immediately Let us know and we'll act quickly.
Important

If there is evidence that a minor is using 93pk, the account will be permanently closed and the relevant authorities will be notified.

6Help & Support

You don't have to face gaming problems alone. 93pk's support team and specialist organizations are always here for you. Asking for help is the bravest decision you can make.

93pk Live Chat

Get Bangla-speaking support 24 hours a day, 7 days a week. Immediate help is available for gaming concerns, setting limits, or self-exclusion.

Email Support

Email us at [email protected]. Share your concern confidentially and we'll get back to you within 24 hours.

Professional Advice

Seek help from a psychologist or counselor to overcome gaming addiction. It's completely normal to do so, and it works.

Family & Friends

Talk openly with the people close to you. The support of family is often more effective than any treatment.

Self-Assessment

Check Your Gaming Habits

Ask yourself the questions below. If most of your answers are "Yes," it may be time to seek support.

More than 3 "Yes" answers means

Contact our support team right away or activate a Cooling-off period on your account.

Did you spend more than your set budget last month?
Yes, it has happened more than once
No, I stayed within my limit
After a loss, do you find yourself trying to win it back by placing more bets?
Yes, I do it often
No, I stay within my limits
Do you take time away from family or work to play?
Yes, it happens sometimes
No, I stick to set times
Do you feel irritable or restless when you can't game?
Yes, I feel quite restless about it
No, I don't feel that way
Have you ever borrowed money or dipped into your savings to fund gaming?
Yes, I have
No, I never have
Safety Center

Keep Your Account Secure

These tools are completely free and available at any time through your account settings.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit amount in BDT.

Loss Limit

Decide in advance the maximum amount in BDT you are comfortable losing within a given period.

Session Limit

Set how long you want to play per session. You'll be automatically logged out when time is up.

Self-Exclusion

Activate self-exclusion to take an extended break from the platform.

Frequently Asked Questions

Questions About Responsible Gaming

Find answers to the most frequently asked questions about responsible gaming right here.

View All FAQs

Yes, when you self-exclude, your account balance remains completely safe. Once the exclusion period ends, you can withdraw as normal. Deposits and gaming are not possible during the exclusion period.

Reducing or setting a new lower limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this prevents impulsive decisions made in the heat of the moment.

No. During a Cooling-off period, logging into your account is completely disabled. Once the period ends, your account is reactivated automatically.

Start by contacting 93pk via live chat. Our trained support team will guide you through the right steps. Consulting a professional psychologist or family counselor is also highly recommended.

Contact our support team immediately. We will secure your account and take the necessary steps. To prevent this from happening again, set up a password lock on your device.
Safe Gaming Your Wellbeing Comes First

Play Responsibly, Play Happily

At 93pk, your safety and well-being always come first. Use our responsible gaming tools today to keep entertainment healthy. We're here for you whenever you need support.

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